Last updated: 2025

This Privacy Policy describes how we collect, use, store, and protect your information when you visit or interact with our website (“Site”). By using the Site, you agree to the practices described in this policy.

We may collect personal information when you:

• Fill out contact forms
• Request quotes or services
• Subscribe to newsletters
• Communicate with us via email or phone

This may include:

• Name
• Email address
• Phone number
• Company name
• Any other information you choose to provide

When you visit the Site, we may automatically collect:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visit
• Referring website

We use cookies and similar technologies to support this functionality.

We may use your information to:

• Respond to enquiries and provide services
• Improve the Site and user experience
• Send updates, newsletters, or promotional material (you may opt out anytime)
• Monitor website performance and analytics
• Maintain security and prevent fraudulent activities

Cookies help us:

• Understand how visitors use the Site
• Improve functionality and performance
• Provide a customized browsing experience

You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

We do not sell or rent your personal information.

We may share your information with:

• Service providers or contractors who assist in running our business
• Analytics and hosting platforms
• Legal authorities, if required to comply with law or protect our rights

All third parties are required to keep your information secure and confidential.

We implement appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access
• Loss
• Misuse
• Alteration

However, no method of online transmission or storage is completely secure.

We retain personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes

When no longer needed, data is securely deleted or anonymized.

Depending on your location, you may have the right to:

• Access the personal information we hold
• Request corrections to inaccurate data
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

Our Site may contain links to external websites.
We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

The Site is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page with an updated “Last updated” date.

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Email: office@bournesservices.co.uk
Phone: 07539414304